SPA cancellation policy:All of our clients receive a confirmation call the day before their service is scheduled. Should you need to change or cancel your appointment, we require 24 hours notice for any changes or cancellations of your reservation. Otherwise a charge of 50% of services will be added to the credit card given to hold the appointment. If you happen to be a NO SHOW for the appointment, you will be charged for all of the services in full.
To accommodate and simplify your busy lifestyle, please feel free to reschedule your next service before you leave. We require a credit card number, with expiration date, when an appointment is scheduled.
Please Be Punctual! To assure that you receive the best and most thorough treatment at juju, we ask our guests to arrive 15 minutes before his or her first appointment. NOTE: we understand people are busy, however, if a client arrives late for an appointment, the practitioner reserves the right to give as much time during the service as she/he can provide out of consideration for the next client.
SALON cancellation policy:All of our clients receive a confirmation call the day before their service is scheduled. Should you need to change or cancel your appointment, we would appreciate notification within 24 hours of your reservation. Failing to provide the proper notification or simply not showing up for a scheduled appointment not only hurts our stylists' schedules and the health of the salon, but makes scheduling for other clients extremely difficult. We know that busy lives are always in a flux - please give us a call the day before and we'll happily reschedule your appointment at a more convenient time for you!.
All services are guaranteed for one week after the original service. All products are guaranteed for exchange or credit within 30 days of purchase.
We accept Cash, Debit and Visa, MasterCard, American Express, and Discover, with appropriate identification. We cannot accept gratuities for services on credit cards.
In our Hair Salon, please enjoy using your cell phone with respect for other guests. In our Spa, please enjoy our cell phone free environment.
Juju's growth and sustainability is fueled by satisfied client referrals. To show our appreciation, we reward our clients who refer a friend or family member with 15% off their next spa or salon service.
surface - waxing & makeup
