Policies

Scheduling and Cancellation

All of our clients receive a confirmation notification in advance of their service. Should you need to change or cancel your appointment, we would appreciate notification within 24 hours of your appointment. We reserve the right to charge 50% of the estimated service total if the appointment is cancelled with less than 24 hour notice or a no-show. Failing to provide the proper notification or simply not showing up for a scheduled appointment not only hurts our stylists’ schedules and the health of the salon, but makes scheduling for other clients extremely difficult. We know that busy lives are always in a flux – please give us a call the day before and we’ll happily reschedule your appointment at a more convenient time for you.

 


Service and Product Guarantee

All services are guaranteed for one week after the original service. All products are guaranteed for exchange or credit within 30 days of purchase.


Payment

We require a deposit of 25% for services over $250, including the Chi Enviro Smoothing Treatment, Corrective Color, and Bridal Parties.

Please note that we only accept cash tips.  ATMs are conveniently located next door to the salon.

Payment for all other services and products can be made with cash or credit/debit card.


Cell Phones

In our salon, please enjoy using your cell phone with respect for other guests.


Referrals

juju’s growth and sustainability is fueled by satisfied client referrals. To show our appreciation, we reward our clients who refer a friend or family member with 15% off their next salon service.